Cloudstix is proud to announce that it has received an overwhelming amount of positive reviews on the popular customer feedback website Trustpilot.
For the uninitiated, Trustpilot was originally created in 2007 as a platform for those who shopped online to post reviews of their positive or negative experiences, acting as an extensive resource that puts customers first when it comes to evaluating a company’s efficiency.
Currently, Cloudstix have received an average of 5 stars from 495 customer reviews on the site. One of the most recent of which was this 5 star review posted on our Trustpilot website last month:
“After finding it difficult to use my Aerotank due to my inexperience with the subtleties of tightening, I sent an email to Cloudstix thinking my tank was faulty. I was replied to extremely fast, and was asked to return my tank. They got back to me THE NEXT DAY (without prompting which was great), explained what I had done (over-tightening and accidentally unscrewing sections, which caused flooding) and returned the tank to me – THE FOLLOWING DAY – with new coils and a new glass tank which I had stupidly cracked upon over-tightening.
Paul was extremely helpful, and I’m genuinely impressed by the speed at which they were able to reply and return my tank to me. Paul was very helpful in the email, detailing to me how to take apart and reassemble the tank to prevent over-tightening and flooding.
I never write reviews for companies. Like, ever. But I felt the service was so fantastic I had to say something. Kudos to you guys, I’ll definitely be using you in the future.
Take care. God speed. Love you. X”
Trustpilot provides an invaluable resource for our company, allowing customers to be honest regarding our services and helping us to improve as a business. That’s why we encourage our customers to visit our Trustpilot page, so they can leave comments and suggestions based on their own experiences of buying from us!
So! Don’t take our word for it, feel free to browse through the reviews from satisfied customers and rest assured that when you shop with Cloudstix, you are guaranteed a quality product as well as a quality service.
Here at Cloudstix we pride ourselves on being one of the UK’s leading suppliers of electronic cigarette starter kits, e liquids and other accessories. We have a passion for the devices and the industry at large, meaning that any questions or queries you may have we will be able to answer in an informed and friendly manner.
Our complete range of products can be found online, but if you have a specific question or are new to vaping and are looking for a little more information, please do not hesitate to get in touch with us via the contacts page or check us out on Facebook and Twitter!by